Posts Tagged ‘business’

There’s nothing better than when an editor calls you and says, “Have I got a great story for you.” Indeed, interviewing driver-trainer Christine Stratton for this piece was a blast. She has a passion not only for driving, but for teaching the next generation of truckers. In the process, she’s cultivated a friendship that joyfully defies […]


2009 was a tough year for small businesses. It was enlightening to talk to three local entrepreneurs who received SBA loans for a series of vignettes published in the Nashville Business Journal last month. Read about how The Painted Cupcake, Mid-State Mobile Concrete and Boost Fit Club are making it work in Music City.


I count several RNs as longtime friends, so I took particular pleasure in writing this cover story for the employee newsletter of Psychiatric Solutions, Inc., in praise of the company’s talented nurses.


For behavioral healthcare facilities like those owned by Psychiatric Solutions, Inc., quality surveys are crucial. So we take every opportunity to celebrate successes in the employee newsletter, as I did in this story on River Park Hospital. Also, at the bottom of the page, notice the announcement that the newsletter, which I’ve edited since 2007, […]


To prepare IASIS employees for the rollout of a new customer service initative, I wrote this cover story for the company’s internal newsletter on the origins of the program, and the pilot version’s results.


On Oct. 3, 2008, Congress passed the Mental Health Parity act, an important piece of legislation that behavioral health practitioners had long been lobbying for. (It was the brainchild of the late Paul Wellstone, and picked up support in recent years from Ted Kennedy.) For PSI’s employee newsletter, I spoke with PSI VP and President-Elect […]


When I interviewed a Unum UK employee for a profile in the internal magazine, the British bloke and I were both ridiculously tickled to be talking to one another from across an ocean. Anything that breaks up the day, I guess!


No matter what kind of day you’re having, it’s hard not to be influenced by the mood of your interview subject. Brian Brooker, CEO of Cypress Creek Hospital, answered my routine “How are you?” opener with an enthusiastic shout, and I smiled my way through the rest of our chat. The real story was how […]


A Unum employee I profiled for the company’s internal magazine crochets at least one baby blanket a week, and sends them halfway around the world to children in need. I hung up truly inspired!


When Spheris launched an initiative to focus on improving the quality of its medical transcription services, I outlined the new approach in this cover story for the employee newsletter. I also contributed the Health Matters article on page 3.